Digitalization of work processes and improved citizen experience

Esbjerg Municipality has modernized their document and contract management with Addo Sign. The digital signature solution has streamlined case processing, reduced administrative burdens and made it easier for citizens to sign documents digitally - regardless of time and place.

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Streamlining administrative tasks

With Addo Sign, Esbjerg Municipality can handle signatures much faster than before. The digital signing process eliminates the need for printing, scanning and manual follow-up, which significantly shortens case processing time and frees up resources throughout the organization.

Improved security and GDPR compliance

Digital signatures ensure document authenticity and traceability, allowing the municipality to have full confidence in every signature. This minimizes the risk of errors, forgery and data breaches while supporting Esbjerg Municipality's high GDPR compliance requirements.

Increased accessibility and better citizen experience

The ability to sign documents digitally gives citizens greater flexibility. They can sign from their mobile or computer at their convenience - making municipal services more accessible and user-friendly.

Addo Sign is now used throughout the organization

The challenge
Esbjerg Municipality experienced long and manual processes when handling documents, contracts and data processing agreements. Citizens had to print, sign and scan documents, which led to delays, unnecessary costs and administrative hassle for both citizens and employees.

The solution
With Addo Sign, the entire signing flow was digitized. At the same time, the municipality implemented Addo Form in the HR department - a tool that makes it possible to collect information and signatures digitally for new hires. This has simplified data processing and made processes faster and more secure.

The result
Case processing time has been significantly reduced and employees experience less administration. At the same time, citizens get a faster and more professional experience when signing documents digitally. Addo Sign has thus been an important step in Esbjerg Municipality's digital transformation.

Addo Form for collecting information

Addo Form is an efficient HR solution for collecting information about new employees. The system makes it easy to create, manage and send digital forms for e.g. hiring information, consent forms and onboarding documents.

The solution ensures a smooth and secure process where candidates and new employees can quickly fill in and return the necessary information digitally - without the need for printing, scanning or manual handling.

HR departments using Addo Form experience significantly shorter response times and fewer errors in data collection, while improving the employee experience through an intuitive and professional digital solution.

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Digitalization of work processes and improved citizen experience

Streamlining administrative tasks

Improved security and GDPR compliance

Increased accessibility and better citizen experience

"It's much more professional to send documents for signature via Addo Sign, rather than the citizen having to print, sign and scan in again. It's a very long process for the citizen - and thus also for us."

Addo Sign is now used throughout the organization

"It has proven to be a solution that meets our needs for both efficiency and user-friendliness."

Addo Form for collecting information

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