Companies that already send documents to e-Boks digital mail via Addo Sign will soon have a new option: being able to send digital letters simply by entering the recipient's name and address.
The new solution looks up e-Boks to identify the correct person and confirm that they have consented to receive address mailings – provided there is a correct match between name and address.
This means that you no longer need to know the recipient's social security number, which normally serves as the unique key in e-Boks. However, it's important to understand that sending to address in e-Boks requires both name and address to ensure that the letter is delivered to the correct registered recipient. It is also a prerequisite that the recipient has given consent to receive letters in e-Boks based on address information. Around 4.3 million Danes have already done so – and the number continues to rise.
Secure and efficient digital communication via e-Boks
When you send via e-Boks, your messages are delivered directly to the recipient's secure mailbox. This means you avoid insecure emails that can end up in spam or be overlooked.
e-Boks is a trusted platform where recipients expect important messages – so your messages are much more likely to be read and handled quickly. At the same time, you save time and resources by digitizing your mailings: no manual handling of physical letters, no printing and postage costs – just an efficient and fully digital process. This provides both financial savings and a more environmentally friendly solution.
By sending through e-Boks without a CPR number, you also minimize the handling of personal data and ensure that your communication complies with current GDPR regulations, giving you a GDPR-compliant digital mail.
Responsible use and requirements for senders
Both e-Boks and Addo Sign work to promote efficient digital communication between businesses and citizens – but we are also the end-users' guarantee that household advertising cannot be sent through e-Boks. Therefore, any company wishing to use the feature must be approved and, of course, comply with the applicable conditions for using our Addo Sign e-Boks integration.
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Esben Emborg
Today, I work at Addo Sign with communications and marketing, drawing on my experience in design and digital products to make complex topics easier to understand and more accessible.
