Today, digital mail is a central part of secure and documentable communication between businesses and citizens. With Addo Sign, companies can already send documents securely to e-Boks using their CPR number. Together with e-Boks, we are now expanding the possibilities so that companies can now also send digital mail by simply specifying the recipient's name and address.
This gives businesses even greater flexibility and makes it easier to get started with digital mail - without compromising on security, consent and compliance.
Address-based delivery makes digital mail more accessible
Address-based delivery makes it possible to send digital mail to e-Boks without knowing the recipient's social security number. Instead, e-Boks automatically identifies the right recipient based on name and address.
The letter is only delivered if the recipient has given consent to receive address-based digital mail. This ensures that communication is always based on a correct and legal basis.
Today, more than 4.3 million Danes have already given this consent. This makes digital mail via e-Boks not only a secure solution, but also a widely accepted and more environmentally friendly form of communication.
Address delivery will be launched later, but companies can already establish secure digital mail flows with CPR-based delivery and be ready for the next step in digital communication.
Digital mail via e-Boks - like a registered letter, but digital
Sending mail digitally to e-Boks is in practice similar to sending a registered letter - only digital. The company has a guarantee that the letter is delivered correctly to the right recipient, and there is documentation for both sending and delivery.
This provides peace of mind for both sender and recipient and makes digital mail via e-Boks particularly suitable for important, legal or sensitive communication where it is crucial to be able to document that the information has arrived.
"When companies send digital mail via e-Boks, it's not just about digitization - it's about trust. With Addo Sign, companies get the same security and documentation as a registered letter, but in a fully digital and scalable flow."
-Esben Emborg, Addo Sign
What types of businesses benefit most from digital mail via e-Boks?
Digital mail via e-Boks is particularly relevant for companies and organizations that need secure, documentable and timely communication with citizens or customers.
Typical industries and application areas include:
- Finance, banking and insurance
Contracts, changes in terms and conditions, notifications and statutory customer communication where documentation and compliance are crucial. - Property management and rental
Notifications, rent notices, contracts and information to tenants where secure delivery and correct receipt is critical. - Utilities (electricity, water, heat, waste)
Operational notifications, payment information, alerts and other important customer communications. - Public and publicly owned companies
Notifications, decisions and formal communication where traceability and correct identification is a requirement. - HR and staff-intensive businesses
Employment documents, personnel notices and other sensitive internal communications. - Legal and consulting companies
Letters, declarations, powers of attorney and communications where proof of delivery is required.
Common to these businesses is the need for a channel that combines high security, documentation and operational efficiency - without physical mail and manual processes.
A secure and documentable channel for digital communication
When companies send digital mail to e-Boks via Addo Sign, they gain access to a channel that meets high requirements for:
- Secure identification of the recipient
- Documentation for delivery
- Traceability and audit trail
- Compliance with rules for consent, data protection and compliance
Everything comes together in one coherent digital flow, making it easier to work in a structured way with both sending and documentation.
A cost-effective solution - even on a large scale
Digital mail via e-Boks is not only secure and efficient - it's also financially attractive. With Addo Sign, the price can be as low as DKK 4.5 per letter, and for larger volumes the price can be even lower.
We offer several types of business subscriptions that can be adapted to your needs, volume and usage patterns. What they all have in common is a transparent and scalable pricing model that makes it possible to work efficiently with digital mail - even on a large scale.
Ready for the next step?
Whether your business wants to get started with digital mail via CPR number today or prepare for address-based delivery, we're ready to help.
Contact us to learn more about how Addo Sign can support secure, efficient and fully digital communication via e-Boks - today and tomorrow.
