Across the Nordic public sector, municipalities are under increasing pressure to deliver efficient, secure and sustainable services – without compromising compliance or service quality. Ålesund municipality is a clear example of how digital signing can play a central role in meeting these demands.
Faced with time-consuming, paper-heavy signing processes, Ålesund municipality chose Addo Sign as a trusted advisor to modernise and streamline document handling across the organisation.
From manual processes to digital workflows
Like many local authorities, Ålesund municipality relied on manual routines for document signing and approvals. These processes were resource-intensive, slowed down case handling and placed unnecessary administrative burden on employees.
By introducing digital signing with Addo Sign, the municipality transformed how documents are prepared, signed and managed. Manual steps were reduced, processes became easier to follow, and employees gained the flexibility to handle signing tasks digitally – regardless of location or working hours.
Measurable improvements in efficiency and service delivery
The impact of digital signing has been tangible:
- Time spent per signing task has been reduced by up to 70%
- Employees can sign documents digitally anytime and anywhere, removing the need for manual handling
- Case handling has become faster and more predictable for citizens
- Reduced paper use has contributed to lower costs and a smaller environmental footprint
These improvements have helped Ålesund municipality deliver services more efficiently, while maintaining high standards for security and compliance.
A better experience for employees and citizens
Digital signing is not only about internal efficiency. By simplifying document workflows, Ålesund municipality has also improved the experience for citizens who interact with the local administration.
Faster turnaround times, clearer processes and fewer delays mean that citizens receive responses and decisions more quickly – without compromising transparency or legal certainty.
At the same time, employees benefit from workflows that are easier to manage, better documented and less dependent on physical paperwork.
Setting a standard for modern local government
Ålesund municipality demonstrates how local governments can use digital signing as a foundation for broader digital transformation. By replacing paper-based routines with secure digital workflows, municipalities can achieve:
- Higher operational efficiency
- Improved service delivery
- Reduced environmental impact
- Stronger governance and traceability
With Addo Sign as a trusted partner, Ålesund municipality shows that digital transformation in the public sector does not have to be complex – but it does need to be done right.
If your municipality is exploring digital signing or looking to modernise document workflows, we are happy to share insights from Ålesund and other Nordic municipalities that have already taken the step.
