A document needs to be signed, but the recipient does not have access to the eID you expected them to use. They may not have MitID in Denmark, BankID in Norway or Sweden, Finnish Trust Network (FTN) in Finland, or another supported electronic ID.
That does not always mean the document cannot be signed digitally. In Addo Sign, recipients can sign on a touchscreen or use a supported eID. Addo Sign supports a range of Nordic eID methods, including MitID, BankID, FTN and Samleikin. The available options depend on the recipient’s country and the signing requirements for the document.
There is no single eID used across all the Nordic countries. Each country has its own electronic identification methods. For example, recipients may use MitID in Denmark, BankID in Norway or Sweden, FTN in Finland, or Samleikin in the Faroe Islands.
Addo Sign supports several Nordic eID methods. Check the signing methods supported by Addo Sign to see which options are available for the recipient’s country.
If the recipient does not have one of the supported eIDs, you can consider signing on a touchscreen, depending on the requirements for the document.
With touchscreen signing, the recipient can sign on a phone or computer without using an eID. On a computer, they can sign with a mouse. In Addo Sign, the signer does not need to create an account or install an app.
You can protect access to the document with a password and two-factor authentication. However, protecting access to a document is not the same as verifying the signer’s identity. A passcode alone does not provide the same identity verification as a personal eID.
A recipient who does not have the eID you expected may still have another supported electronic ID. For example, someone working across Nordic borders may have an eID from their home country rather than the country where the document was issued.
Check which eID methods the recipient can use before choosing how to send the document. This is particularly useful when signing employment contracts, customer agreements or documents involving business partners in different Nordic countries.
An electronic signature can have legal effect without an eID. Under Article 25 of the eIDAS Regulation, an electronic signature cannot be denied legal effect or admissibility as evidence in legal proceedings solely because it is electronic or does not meet the requirements for a qualified electronic signature.
This does not mean that every signing method is suitable for every document. Specific formal requirements may apply, and different methods provide different levels of evidence about the signer’s identity. Under the eIDAS Regulation, a qualified electronic signature has the same legal effect as a handwritten signature.
Before choosing a signing method, check:
Learn more about security and signing standards in the Addo Sign Trust Center.
Imagine that you are hiring someone who has recently moved to another Nordic country. The employment contract is ready, but the new employee does not yet have access to the eID normally used there.
Start by checking whether the employee has another eID supported by your signing solution. If not, consider whether signing on a touchscreen and the documentation it provides meet the requirements for the agreement.
It helps to clarify this before sending the contract. The recipient can then complete the signing process using a method they can access.
When sending an agreement for digital signing, consider the recipient’s options during the preparation:
In Addo Sign, you add the documents and recipients before sending them for signature. You can follow the status and review the recorded events throughout the signing process.
Learn more about digital signing with Addo Sign.
Tell us who you send documents to and what types of agreements you need signed. We can help you find the Addo Sign signing methods that fit your workflow.